2018 Annual Conference Agenda

Agenda and Sessions

Innovate. Collaborate. Inspire.

Join us for a program designed to spark ideas, strengthen organizations and amplify effectiveness.
By bringing together over 350 nonprofit leaders for a thought-provoking three day program the 2018 LSA Annual Conference is the hub where our network meets and comes alive.
 
From inspirational keynote speakers to in-depth breakout discussions the program will provide a mix of a-ha moments and practical ideas.
 
And because we know that the value of the conference doesn’t just take place in the meeting rooms, the agenda features ample time to connect with peers in the spaces in between and through lunches, receptions and roundtables.

Click here to download a PDF version of the conference agenda >

Monday, April 30, 2018

1:00pm – 4:00pm
Registration
Location: 17th Floor Alcove / Foyer

Tuesday, May 1, 2018

7:30am – 4:30pm
Registration
Location: 17th Floor Alcove / Foyer
 
8:00am – 11:30am
Disability Network Meeting
Location: Monongahela
By invitation only. Please contact Dania Douglas at ddouglas@lutheranservices.org for additional information.
 
8:00am – 11:30am
Nonprofit Finance Fund: Outcomes-Oriented Partnerships
Location: Conference B
Business acumen is essential when seeking new funding partners. Designed for senior leaders, program managers, finance teams and quality assurance professionals, this engaging workshop provides a framework to assess program impact and total cost of care with new funding partners. Individual consultation with NFF staff is available afterwards. Space is limited. Contact suwera@lutheranservices.org for additional information.
Speakers: Alexandra Chan, Nonprofit Finance Fund; Trishna Nath, Nonprofit Finance Fund; Brian Ebersole, Springboard Healthy Scranton, Geisinger 
 
*Sponsored by the Nonprofit Finance Fund     
 
8:00am – 11:30am
Senior Services Collaborative
Location: Conference A
By invitation only. Please contact Alesia Frerichs at afrerichs@lutheranservices.org for additional information.
 
11:00am – 4:30pm
Exhibits Open
Location: Urban
Learn about the latest offerings from sponsors, partners and Lutheran Services in America members.
 
12:00pm – 1:30pm
Opening Luncheon
Location: Grand Ballroom
Come make a difference with us. The 2018 Annual Conference opens with a luncheon featuring welcomes from elected officials, Lutheran Services in America leadership and other dignitaries. 
 
*Sponsored by PORTICO and the Mission Investment Fund
 
2:00pm – 3:00pm
Thought Leader Talk: Patrick McCarthy, Ph.D.
Location: William Penn Ballroom
A respected clinician and public sector leader, Patrick McCarthy, Ph.D., is the President and CEO of the Annie E. Casey Foundation. With a career serving in multiple capacities in the mental health and human services fields, McCarthy brought to Casey a broad perspective on what children, families and systems need to prosper. McCarthy will provide insight on innovative ways that organizations and communities at the national and local level are coming together to address poverty.
 
3:00pm – 3:30pm
Connect and Restore Break
Location: Urban
Connect with fellow attendees. Peruse the exhibits. Grab a cup of coffee. 
3:30pm – 4:30pm
Breakout Sessions
Creating Hope:  Nurturing Options for Permanency (CYF)
Location: Conference A
Join Vincent Madera of The Children’s Village as he describes how their organization implemented an innovative approach to Family Finding that identifies and nurtures a natural support network for the most disconnected youth. Hear successes, lessons learned and key takeaways that you can immediately apply in your agency.
Speakers: Vincent Madera, The Children’s Village; George Trauner, Bethesda Lutheran Services; Darrell Gordon, Wernle 
 
Living and Thriving At Home
Location: Monongahela
Consumers and funders are demanding new ways of delivering services.  Seniors want to live independently at home; acute health care is provided in lower-cost settings; and people with intellectual disabilities want to live in a home-like setting.   Hear from experts as they respond to opportunity and grow market share.  
Moderator: Julie Kaminski, Immanuel
Speakers: Angela Bovill, Ascentria Care Alliance; David Fenoglietto, Lutheran SeniorLife; John Kristel, Good Shepherd Rehabilitation
 
Addressing Racial Disparities in Health and Human Services
Location: Allegheny
Poverty and inequality are caused by many socioeconomic factors, further fueled by disparities in the access and quality of services.  This session examines strategies for providers to improve quality and access to services and reduce inequities in their communities. 
Speaker: Karen  Hacker, MD, Allegheny County Health Department, University of Pittsburgh Graduate School of Public Health and School of Medicine
 
Social Ministry in the LCMS
Location: Frick
Engage with The Lutheran Church – Missouri Synod (LCMS), Office of National Mission on Synod-wide efforts to connect with the program ministries of other agencies.
Speaker: Dorothy Krans, The Lutheran Church—Missouri Synod
 
5:00pm – 6:00pm
Worship Service
Location: First English Evangelical Lutheran Church
615 Grant Street, Pittsburgh, Pennsylvania
Note: First English Evangelical Lutheran Church is located less than one block from the Omni William Penn Hotel. No transportation will be provided.
 
6:30pm – 8:30pm
Connect the Dots: Reception
Location: LeMont
1114 Grandview Avenue, Pittsburgh, Pennsylvania
Connect. Collaborate. Inspire. Join your peers and colleagues for refreshments and hors d’oeuvres at the LeMont restaurant—perched atop Mount Washington with a scenic view of Pittsburgh.
Busses will depart from outside of the Grant Street lobby of the Omni William Penn Hotel at 6:00pm, 6:15pm and 6:30pm; and will return at 8:15pm, 8:30pm and 8:45pm.
 
*Sponsored by Concordia Plan Services and the Lutheran Church Extension Fund, featuring greetings from the Lutheran Services in America Disability Network and Lutheran Executive Alumni Network

Wednesday, May 2, 2018

8:00am – 8:45am
Worship Service
Location: Bob and Dolores Hope Room
 
8:30am – 5:00pm
Registration
Location: 17th Floor Alcove / Foyer
 
8:30am – 6:30pm
Exhibits Open
Location: Urban
Learn about the latest offerings from sponsors, partners and Lutheran Services in America members.
 
9:00am – 10:30am
Breakfast and Annual Meeting
Location: Grand Ballroom
The 2018 Lutheran Services in America annual meeting features updates from the Board of Directors and Lutheran Services in America President and CEO Charlotte Haberaecker.
 
*Sponsored by We Raise Foundation
 
10:30am – 11:00am
Connect and Collaborate Break
Location: Urban
Connect and collaborate with your peers and colleagues—and enjoy some mid-morning refreshments.
 
11:00am – 12:00pm
Keynote: Bill Thomas, M.D.
Location: Grand Ballroom
The visionary spirit behind The Eden Alternative and the Green House Project, Bill Thomas, MD, is an international authority on geriatric medicine, a renowned speaker and an award-winning author. Thomas will share his revolutionary approach to approaching aging and how consumer preference for living at home is upending traditional service models.
 
12:15pm – 1:15pm
Networking Lunch
Location: Sternwheeler
Take a break from the program and network with your fellow conference attendees in a relaxed setting over lunch. 
 
12:15pm – 1:15pm
CEO Roundtable Luncheon*
Location: Bob and Dolores Hope Room
Lutheran Services in America member CEOs will gather for an intimate roundtable discussion and luncheon.
 
*By invitation only
1:30pm – 3:00pm
Breakout Sessions
Collaborating for Change: How Foundations are Empowering Nonprofits to be Change Agents
Location: Allegheny
Join a panel of national foundation leaders as they share their goals, priorities and examples of effective partnerships and collaborations that are strengthening people and communities. You’ll gain insight into the ways foundations are leveraging their resources to unite people, lead important discussions and empower non-profits to be change agents.
Moderator: Kate Dewey, Cohen & Grigsby and The Forbes Funds 
Speakers: Jane Carmody, The John A. Hartford Foundation; Sandra Gasca-Gonzalez, The Annie E. Casey Foundation; Tanya Shah, The Commonwealth Fund
 
Building Agile and Responsive Boards
Location: Conference A  
Active board engagement is critical as organizations face disruptive changes in the health and human services world.  Panelists share techniques for building a strong board, board education and ensuring the right mix of skills are represented to support strategic engagement and decision making. 
Moderator: Andrew Genszler, Lutheran Metropolitan Ministries
Speakers: Luanne Fisher, Ph.D., Liberty Lutheran; Reverend Fred Hopke, Liberty Lutheran; John Moeller, Lutheran Services of Georgia 
 
Self-Driving Cars: Fostering Independence and Mobility for Seniors and People with Disabilities 
Location: Frick
Self-driving cars are widely seen as boosting automotive safety and convenience, but for millions of Americans, particularly seniors and those with disabilities, self-driving cars could be life-changing. Hear from leading experts in the field about the potential opportunities, the technological and policy challenges and how you can support these efforts.
Speakers: Dara Baldwin, National Disability Rights Network; Jeff Gerlach, Securing America’s Future Energy; Anthony Stephens, American Council of the Blind
 
*Sponsored by Lutheran Services in America Disability Network
 
Strengthening Congregational Connections
Location: Monongahela  
This session explores innovative collaborations between social ministries and congregations designed to spur greater community and congregational involvement. Learn from peers and share your own stories and lessons learned about high-impact collaborations that strengthen congregations and social ministries.
Moderator: Christine Connell, Lutheran Social Services of the National Capital Area
Speakers: David Benke, The Lutheran Church–Missouri Synod; Mark Wimmer, Diakon
 
3:00pm – 3:30pm
Relax and Reboot Break
Location: Urban
Because we know that often the best ideas strike in the moments in between—take a pause.
3:30pm – 4:30pm
Breakout Sessions
High Impact Fundraising: A Systematic Approach to Strong Donor Engagement
Location: Allegheny
Growing philanthropic investment is crucial for the sustainability of nonprofits. This session will examine the core ingredients of high performing fundraising operations and strategies for growing strong relationships with donors. Join us for an interactive session with distinguished fundraising professionals with experience at St. Jude’s Children’s Hospital and Make-a-Wish America.
Speakers: Paul Miles, We Raise Foundation; Donna Palmer, Upbring
 
Hiring for Keeps
Location: Monongahela
Is turnover an indicator of poor hiring practices and deficient orientation? How can one foresee issues with the limited references and short interviews? This session outlines steps to developing a reliable process to hire well, optimize orientation and promote continual engagement throughout employment for improvements beyond better turnover rates. 
Speakers: Bette McNee, RN, NHA, Graham Company; Rafael Haciski, Esq., Graham Company
 
How to Make Value-Based Care Work for Your Organization
Location: Frick
From managed care to other alternative payment models, health and human services providers have a clear value proposition in the value-based care system.  In this session, Optum will facilitate a dialogue on the healthcare and Medicaid landscape, capabilities required of provider organizations, and critical success factors to navigate the transition.  
Speakers: Jodi Harpstead, Lutheran Social Service of Minnesota; Garrett Jones, Optum
 
Innovative Approaches to Child Welfare Case Practice
Location: Conference A
In this interactive session Walter Howard Smith, Jr., Ph.D., Allegheny County’s Department of Human Services Clinical Director and Deputy Director for the Office of Children, Youth and Families, will lead a conversation on innovative approaches to preventative child welfare case practice. Drawing on the successes in Allegheny County, Dr. Smith will deliver replicable strategies and encourage participants to brainstorm and share. 
Speaker: Walter Howard Smith, Jr., Ph.D., Allegheny County Department of Human Services
 
5:00pm – 6:30pm
Happy Hour
Location: Urban
After a day filled with new ideas, thought-provoking sessions and new contacts join us for a happy hour to continue the conversation.
 
*Sponsored by Harney Management Partners
 
7:00pm – 9:00pm
VIP Reception*
Location: The Andy Warhol Museum
117 Sandusky Street, Pittsburgh, Pennsylvania
Busses will depart from outside of the Grant Street lobby of the Omni William Penn Hotel at 6:45pm and 7:00pm; and will return at 9:00pm and 9:15pm.
*By invitation only
 
*Sponsored by Cura Hospitality

Thursday, May 3, 2018

8:30am – 12:30pm
Registration
Location: 17th Floor Alcove / Foyer
 
8:30am – 12:30pm
Exhibits Open
Location: Urban
Learn about the latest offerings from sponsors, partners and Lutheran Services in America members.
 
8:00am – 9:15am
Development Committee Breakfast*
Location: Jefferson
 
*By invitation only
 
8:00am – 9:15am
Advocacy Task Force Breakfast*
Location: Sky
 
*By invitation only
 
8:00am – 9:15am
LSACare Disability Breakfast*
Location: Oliver
LSACare – Disability: this session will walk through the planning, design and implementation of a care management approach. The presenters will also cover the lessons learned and impacts that the projects have had to date and how you can you can implement this model. For additional information contact George Klauser at George.Klauser@lssmn.org
 
*For LSA Disability Network members only
 
8:30am – 9:15am
Networking Breakfast
Location: Grand Ballroom
 
*Sponsored by Lutheran School of Theology at Chicago
9:30am – 11:00am
Breakout Sessions
Ahead of the Curve: Predictive Analytics in Action
Location: Monongahela
Predictive analytics in health and human services uses a data feedback loop to refine services and drive decision making. From effectively targeting early interventions, identifying potential employees that will thrive and anticipating the best behavioral health solutions, predictive analytics are being used throughout the Lutheran Services in America network to improve results. 
Speakers: Kristen Gay, Silver Springs-Martin Luther School; Pete York, Community Science; Phil Hubbell, Lutheran Services Florida 
 
Social Ministry in the ELCA 
Location: Frick 
Engage with leaders from the Evangelical Lutheran Church in America (ELCA) to learn about the Call Forward Together in Christ, ELCA’s Strategic Directions 2018 –2025, in addition to hearing about some of the important work that staff in the Domestic Mission Unit is doing around the United States.   
 
Doing Business Together: Your Network at Work
Location: Conference A
Are you taking full advantage of the knowledge and resources of the Network?  Discover in this open space forum how Lutheran Services in America members are engaging across the network—in senior services, children, youth and families and disability—to create new business opportunities and how your organization can get involved.  
Speakers: Marian Baldini, KenCrest; Raj Chawla, The OCL Group; Sarah Quirk, Lutheran Services Carolinas; Timothy Sheehan, Lutheran Social Services of Illinois; Vickie Thompson-Sandy, Samaritas; Sheila Weber, Lutheran Social Services of South Dakota
 
Beyond the Brand: Brand Storytelling 
Location: Allegheny
At its core a brand is a story. And organizations who use storytelling to shape their brands are better able to separate from the field, connect with audiences and succeed. In this workshop session award-winning brand storyteller Eric LaBrecque will demonstrate how to weave a successful brand narrative that breaks through. 
Speaker: Eric La Brecque, Applied Storytelling 
 
11:00am – 11:30am
Networking Break
Location: Urban
As the conference draws to a close take time to connect with colleagues and enjoy refreshments.
 
11:30am – 12:30pm
Keynote: Elisabeth Rosenthal, M.D.
Location: Grand Ballroom
Best-selling author and New York Times award-winning columnist, Elisabeth Rosenthal, M.D., currently serves as the Kaiser Health Network’s Editor-in-Chief. She is the author of An American Sickness: How Healthcare became Big Business and How You Can Take it Back. Rosenthal briefly practiced medicine in a New York City emergency room before converting to journalism. Rosenthal will share insight into the increasing integration between the health care and human services sectors and the implications for how services are provided and funded.
 
Dr. Rosenthal will be available at the registration desk after the conclusion of her remarks to sign copies of her book