The LSA Staff

President and CEO


Charlotte Haberaecker

President and CEO

Charlotte Haberaecker is the President and CEO of Lutheran Services in America (LSA), a network of more than 300 Lutheran health and human services organizations across the country that serve 1 in 50 Americans each year. LSA is ranked #25 on the Philanthropy 400 and provides over $21 billion in services annually. LSA members serve a broad range of people from children and youth to veterans and people with disabilities and the elderly.

In 2015, Charlotte was named to The NonProfit Times Magazine's "Power & Influence Top 50" listing that recognizes 50 of the nonprofit sector's leaders for innovation, influence on the sector and for developing organizational models that can be replicated. Prior to joining LSA in 2012, Charlotte was the #2 Executive at Global Impact, a $110 million non-profit organization that provides funding for critical humanitarian needs at home and around the world where she led two of the world's largest fundraising campaigns raising over $80 million a year. Previously, she held senior leadership positions at Price Waterhouse where she helped strengthen organizations providing children and family services and health care and Fannie Mae where she led an industry transformation initiative.

Staff Members

TJ Cantwell 

TJ Cantwell

Director of Member Engagement

Thomas "T.J." Cantwell joined LSA in January 2015 as the Director of Member Engagement, reporting to Alesia Frerichs, vice president of Member Engagement. His areas of focus include supporting the LSA Disaster Network; managing the member database; identifying federal funding opportunities for members and general support of members, communities of practice and the Member Engagement team.

T.J. is an experienced membership association professional with more than 15 years of experience in the national association and nonprofit sectors with extensive experience managing and developing national initiatives. Prior to joining LSA, he served as Membership Director for the International Parking Institute and Director of Veterans Housing for Rebuilding Together, Inc. He has also served in regulatory and government relations positions, and as Vice President of Nonprofit Relations for Good360, formerly Gifts in Kind International.

He holds a BA in Government and History from the University of Virginia, a Masters of Public Policy from American University and a Certificate in Nonprofit Organization Management from the Institute for Organization Management, the U.S. Chamber of Commerce.


Lindsey Copeland

Director, Advocacy and Public Policy

Lindsey joined LSA in September 2014 as the Director of Public Policy and Advocacy. In this role, she works with LSA members to identify and influence policy issues at the national level, and is responsible for developing and implementing LSA's federal policy agenda and advocacy strategy. She also represents the viewpoints of LSA members before the Administration and Congress, and is LSA's lead federal policy liaison to national coalitions, external committees, and stakeholder groups.

Most recently, Lindsey was the Director of Policy and Legislative Affairs with the National Association of States United for Aging and Disabilities (NASUAD), the Washington, DC voice for state agencies that administer programs for older adults and individuals with physical disabilities.  

Prior to joining NASUAD, Lindsey gained strong policy and legislative experience at the state level.  She worked with the Virginia Department of Labor and Industry, the Virginia Indigent Defense Commission, and the  Government Relations Division of LexisNexis. Originally from Birmingham, Alabama, Lindsey holds a B.A. in English and Political Science from Hollins University, and a J.D. from the University of Richmond, T.C. Williams School of Law.  

 Mia Dillard

Mia Dillard

Community Resilience Program VISTA Leader

Mia joined LSA in March 2017 as the Community Resilience Program VISTA Leader. Mia is a current VISTA member and serves as the leader of LSA's Community Resilience Building Cohort and is focused on the successful delivery of the national VISTA program working closely with seven member organizations hosting VISTA members throughout the country. Mia previously served as a VISTA member with the City of Minot and comes with extensive knowledge of community resiilience building programs.

Mia is a graduate of The University of Alabama at Birmingham (UAB). Mia was born in Bowie, Maryland and moved to Hoover, Alabama after her formative years. While studying for her BS in Business Administration she served as Secretary of Management Society, Historian and Educational Enrichment Chair of Alpha Kappa Alpha Sorority, Inc., Student Leader at Birmingham Business Project, and was an active member of various other organizations.


Jasmine Gibson

Marketing Manager

Jasmine Gibson joined LSA in January 2017 as the Marketing Manager, bringing a wealth of experience in Communications and Marketing. With a solid background working with nonprofit communication teams in media and public relations, brand management and digital strategy, Jasmine will aid LSA with increasing brand identity through a philanthropy lens.

Prior to joining LSA, Jasmine served as the Communications Coordinator at a non-profit, where she was responsible for aiding the narrative around Baltimore City. Her experience includes handling social media channels, marketing and copyediting, aiding brand campaigns, managing web design and creation, graphic design, and planning/executing events. Jasmine’s freelance work with brand management and development has helped build fruitful connections with local and national media. Jasmine has also served in local and state governmental relations as a digital strategist and public relations advisor. Jasmine graduated from the University of Baltimore, where she earned a Bachelor’s of Arts in Digital Communications with a concentration in Public Relations.


Alesia Frerichs

Vice President, Member Engagement

Alesia joined LSA in September 2014 to lead the member engagement function for LSA as VP, Member Engagement. Membership engagement  supports LSA members by building strategic, fruitful connections, inside and outside the network. The member engagement team strives to identify critical funding sources and key partnerships for LSA members, advance leadership development, and foster the unique bond of trust LSA members have developed through fellowship within a strong community of faith and a shared call to serve.

She brings more than 20 years of strategic management consulting experience and corporate leadership, most recently, as a Senior Consultant with Sapere Consulting, Inc., where she worked with LSA's Strategic Planning Task Force and staff to develop LSA's multi-year strategic plan. A graduate of St. Olaf College with a BS in Economics, and an MS in Statistics from George Washington University, Alesia has been actively engaged and served many roles in several local nonprofit organizations including service as board chair and interim executive director for Southeast Ministry, a Lutheran social ministry organization and member of LSA.


Deborah Hoesly

Vice President of Development

Deborah joined LSA in October 2014 as Vice President of Development. In this role, Deborah is responsible for individual, corporate and foundation giving, as well as donor relations and development strategy. Prior to joining LSA, Deborah served as Director of Development at George Mason University's College of Visual and Performing Arts in Fairfax, Virginia, where she was responsible for securing and monitoring compliance of $2M in annual support for the College's seven academic disciplines as well for the "Great Performances at Mason," the university's premiere presenting series of national performances, and ARTS by George!, the College's signature annual benefit event.

Deborah earned a M.A. in Arts Management from George Mason University and B.A. degrees in Political Science and Spanish from the University of South Carolina. Deborah is an active member of the community in Northern Virginia. Currently, Deborah serves on the Development Committee for the "Fall for Book" festival. 

Rachel Kerestes 

Rachel Kerestes

Vice President of Marketing and Communications

Rachel Kerestes leads marketing and communications at Lutheran Services in America. Her team manages the organization's brand, public relations, digital properties, social media and events. Prior to joining LSA, Rachel was a Principal at The Fratelli Group where she devised and led successful public affairs, communications and brand campaigns for clients including Fortune 10 companies, leading trade associations and national nonprofits.

Previous to The Fratelli Group, Rachel served as Strategy Director at MiresBall—a West Coast-based brand agency—where she led the brand strategy practice and the agency's marketing, public relations and business development teams. She also previously served as Vice President of Research at National Strategies, Inc., as Managing Director of the Council for Biotechnology Information at BIO, as Director of Government Relations at the Lupus Foundation of America and as Director of Policy and Research at PhRMA.

Rachel has been a spokesperson for both business and nonprofit groups alike and is a regular media commentator on brand, marketing and advertising issues. She holds a B.A. from Mount Holyoke College and an M.P.P. from Georgetown University.


Sarah Meek

Director of Public Policy and Advocacy
Lutheran Services in America-Disability Network

Since December 2012, Sarah Meek has served as the Director of Public Policy and Advocacy for Lutheran Services in America – Disability Network (LSA-DN).  LSA-DN is a nationwide association of Lutheran social ministry organizations serving the needs of people with intellectual and developmental disabilities. LSA-Disability Network includes 25 organizations that support more than 23,000 individuals in 33 states, the District of Columbia and the U.S. Virgin Islands. Sarah directs LSA-DN's federal advocacy activity on issues affecting persons with intellectual and developmental disabilities, including long-term services and supports, housing, employment and transportation.

Sarah has a background in federal government public policy and grassroots advocacy as well as programs in aging and disabilities. Previously, she was the Program Manager of National Neighbors Silver at the National Community Reinvestment Coalition and Community-Based Field Organizer with the Alliance for Retired Americans.  She has planned and implemented events on health care reform, Medicare, Medicaid, and Social Security, created national and state-specific election strategies, worked with state organizations on voter outreach and education, and developed education breakout sessions, tool kits, and communications tools for national, state and local grassroots meetings.

Sarah also served as a Housing Counselor for the Marcus Jewish Community Center of Atlanta. She has a B.A. in Political Science from Southwestern University and a Master of Social Work in Community Empowerment and Program Development from the University of Georgia School of Social Work.


Jackie Palmer

Senior Manager of Communications

Jackie Palmer joined LSA in February 2017 as the Senior Manager of Communications. She brings over ten (10) years of communications and marketing operations experience to the LSA team. Jackie serves as the lead for all external communications and oversees our brand and media relations platform through--advocacy, communications, public affairs, and event management support. Prior to joining LSA, Jackie was a Senior Press Lead on the Hillary for America Campaign. Prior to joining Secretary Clinton’s Presidential Campaign, she led teams at Standard & Poor’s, NYC Federal Agencies and managed public relations and branding initiatives as a consultant for variety of Nonprofits, Small Businesses and Start-ups in Detroit and New York. In 2015, Jackie was named one of the '40 Under 40' by the Michigan Chronicle. Jackie has a Bachelor’s degree from Spelman College in International Studies and Economics.


Bola Sodeinde

Business Operations Manager

Bola joined LSA in November 2013 as the Business Operations Manager at LSA and provides financial, administrative and operational support to LSA staff members. Part of his role also includes overseeing financial management of Managed Network Funds for all LSA networks. He serves as the point of contact for finance/ IT related issues and he is responsible for overseeing daily office management functions. Before joining LSA, Bola was an Accountant at Park Associates, a consulting company, and Dreammaker International, a lifestyle company. Bola has a Bachelor's in Accounting from Southeastern University. His academic background also include disciplines in Physics and French Language, while his professional experience revolves around Accounting, Human Resources, Database/IT and Relationship Management.


Kim Roque

Director of Member Engagement

Kim joined LSA in June 2015 as Director of Member Engagement. In this role, she is a key member of the team responsible for supporting and connecting our membership including leading the development and implementation of LSA's three signature events – the CEO Academy, Lutheran Leadership Summit and the LSA Annual Conference – as well as leading several peer networks and communities of practice. Kim joined LSA from the Council of Foundations, where she served most recently as Director of the Council's Knowledge Center. In that role, she provided member services related to the management, granting and leadership activities of private and community foundations to improve their effectiveness and accountability, and also led the Family Philanthropy Conference Working Group. Kim holds a Bachelor of Arts degree from Davidson College and a Master of Public Administration with honors with a concentration in nonprofit management from George Mason University. 



Evangelical Lutheran Church in America
Division for Church in Society
8765 W. Higgins Road
Chicago, IL 60631


Josselyn Bennett

Director for Poverty and Justice Congregational and Synodical Mission
(800) 638-3522 Ext. 2687

Josselyn is currently the Director, Poverty and Justice Ministries in program unit Congregational and Synodical Mission of the Evangelical Lutheran Church in America. She coordinates the work of the Poverty and Justice Ministries Team which includes community development services, domestic hunger grants, disaster response and the HIV and AIDS Strategy. She oversees the ELCA Affiliation process for Social Ministry Organizations. Over the last 25 years, she has served in various positions in the ELCA. Previously, she served as Executive Director of Project Linden, in Columbus, Ohio, an outpatient counseling agency. Josselyn graduated from Capital University, Columbus, Ohio with a major in Social Work and received her M.S.W. from The Ohio State University. Josselyn is very active in her congregation, Bethel Lutheran Church, Chicago, IL where she serves on the council, as a liturgist and a teacher for the adult Sunday school class. She and her husband, Bruce, have two children and six grandchildren.

The Lutheran Church-Missouri Synod
1333 S. Kirkwood Road
St. Louis, MO 63122-7295

Dorothy Krans

Director of Recognized Service Organizations
Phone: (800) 248-1930 ext. 1636