The LSA Staff

President and CEO


Charlotte Haberaecker

President and CEO

Charlotte Haberaecker is the President and CEO of Lutheran Services in America (LSA), a network of more than 300 Lutheran health and human services organizations across the country that serve 1 in 50 Americans each year. LSA is ranked #25 on the Philanthropy 400 and provides over $21 billion in services annually. LSA members serve a broad range of people from children and youth to veterans and people with disabilities and the elderly.

In 2015, Charlotte was named to The NonProfit Times Magazine's "Power & Influence Top 50" listing that recognizes 50 of the nonprofit sector's leaders for innovation, influence on the sector and for developing organizational models that can be replicated. Prior to joining LSA in 2012, Charlotte was the #2 Executive at Global Impact, a $110 million non-profit organization that provides funding for critical humanitarian needs at home and around the world where she led two of the world's largest fundraising campaigns raising over $80 million a year. Previously, she held senior leadership positions at Price Waterhouse where she helped strengthen organizations providing children and family services and health care and Fannie Mae where she led an industry transformation initiative.

Staff Members

TJ Cantwell 

TJ Cantwell

Director of Member Engagement

Thomas "T.J." Cantwell joined LSA in January 2015 as the Director of Member Engagement, reporting to Alesia Frerichs, vice president of Member Engagement. His areas of focus include supporting the LSA Disaster Network; managing the member database; identifying federal funding opportunities for members and general support of members, communities of practice and the Member Engagement team.

T.J. is an experienced membership association professional with more than 15 years of experience in the national association and nonprofit sectors with extensive experience managing and developing national initiatives. Prior to joining LSA, he served as Membership Director for the International Parking Institute and Director of Veterans Housing for Rebuilding Together, Inc. He has also served in regulatory and government relations positions, and as Vice President of Nonprofit Relations for Good360, formerly Gifts in Kind International.

He holds a BA in Government and History from the University of Virginia, a Masters of Public Policy from American University and a Certificate in Nonprofit Organization Management from the Institute for Organization Management, the U.S. Chamber of Commerce.


Lindsey Copeland

Director, Advocacy and Public Policy

Lindsey joined LSA in September 2014 as the Director of Public Policy and Advocacy. In this role, she works with LSA members to identify and influence policy issues at the national level, and is responsible for developing and implementing LSA's federal policy agenda and advocacy strategy. She also represents the viewpoints of LSA members before the Administration and Congress, and is LSA's lead federal policy liaison to national coalitions, external committees, and stakeholder groups.

Most recently, Lindsey was the Director of Policy and Legislative Affairs with the National Association of States United for Aging and Disabilities (NASUAD), the Washington, DC voice for state agencies that administer programs for older adults and individuals with physical disabilities.  

Prior to joining NASUAD, Lindsey gained strong policy and legislative experience at the state level.  She worked with the Virginia Department of Labor and Industry, the Virginia Indigent Defense Commission, and the  Government Relations Division of LexisNexis. Originally from Birmingham, Alabama, Lindsey holds a B.A. in English and Political Science from Hollins University, and a J.D. from the University of Richmond, T.C. Williams School of Law.  


Alesia Frerichs

Vice President, Member Engagement

Alesia joined LSA in September 2014 to lead the member engagement function for LSA as VP, Member Engagement. Membership engagement  supports LSA members by building strategic, fruitful connections, inside and outside the network. The member engagement team strives to identify critical funding sources and key partnerships for LSA members, advance leadership development, and foster the unique bond of trust LSA members have developed through fellowship within a strong community of faith and a shared call to serve.

She brings more than 20 years of strategic management consulting experience and corporate leadership, most recently, as a Senior Consultant with Sapere Consulting, Inc., where she worked with LSA's Strategic Planning Task Force and staff to develop LSA's multi-year strategic plan. A graduate of St. Olaf College with a BS in Economics, and an MS in Statistics from George Washington University, Alesia has been actively engaged and served many roles in several local nonprofit organizations including service as board chair and interim executive director for Southeast Ministry, a Lutheran social ministry organization and member of LSA.

Ariel Guerrero 

Ariel Guerrero

Director of Member Engagement

Ariel joined LSA in January 2016 as Director of Member Engagement. Ariel will focus on LSA's Senior Service portfolio as he manages the Senior Services Community of Practice to bring members together around the critical issues impacting their missions and the people they serve. Ariel will execute on this working group's strategy, working with member organizations, national partners, foundations and the LSA team to identify collaborative opportunities, partnerships, and funding. Ariel will also serve as the program manager and administrator for Senior Services grants awarded to the national LSA office.

Ariel brings over nine years of policy and programmatic experience in non-profit, government, and philanthropy to this role. He comes to LSA from the Annie E. Casey Foundation, where he served as a National Urban Fellow for Policy, Advocacy and Reform. In this role, Ariel developed and implemented strategies to support child welfare and foster parent organizations and was active in local, state and national policy planning. Previously, he worked for the National Housing Partnership Foundation where he secured over $2 million in funding for an affordable housing project as well as the New York City Department of Education on policy, community relations, and legislative affairs. Ariel is a proud alumnus of Fordham University where he received his BS in Psychology and holds a Masters in Public Administration from Baruch College via the National Urban Fellow program. He is an active member of the American Diabetes Association (ADA) serving on the New York ADA Latino Initiatives Committee and the National Latino Diabetes Action Council.


Deborah Hoesly

Vice President of Development

Deborah joined LSA in October 2014 as Vice President of Development. In this role, Deborah is responsible for individual, corporate and foundation giving, as well as donor relations and development strategy. Prior to joining LSA, Deborah served as Director of Development at George Mason University's College of Visual and Performing Arts in Fairfax, Virginia, where she was responsible for securing and monitoring compliance of $2M in annual support for the College's seven academic disciplines as well for the "Great Performances at Mason," the university's premiere presenting series of national performances, and ARTS by George!, the College's signature annual benefit event.

Deborah earned a M.A. in Arts Management from George Mason University and B.A. degrees in Political Science and Spanish from the University of South Carolina. Deborah is an active member of the community in Northern Virginia. Currently, Deborah serves on the Development Committee for the "Fall for Book" festival. 

Tania Hernandez-Andersen 

Tania Hernandez-Andersen

Vice President, Marketing and Communications

Tania joined LSA in August 2013 to lead the marketing and communications function for the organization. Her team manages all aspects of communications for Lutheran Services in America, including events, public relations, social media, website and digital communications. Prior to joining LSA, she was Director of Corporate Communications for Choice Hotels International, the second-largest hotel chain in the U.S., and previously served as Senior Communications Manager for Best Western International, a not-for-profit membership organization representing the world's largest hotel family.

A graduate of American University in Washington, D.C. with a BA in Communications, her experience includes U.S. and international communications, marketing, employee communications and franchisee/membership outreach across the hospitality, travel health care and not-for-profit sectors. Tania is active in her community, serving on the board of directors for Housing Unlimited, a nonprofit organization based in Montgomery County, Maryland, and as co-chair for Housing Unlimited's annual fundraising gala.


Mary Koster

Executive Assistant to the President and CEO

Mary joined Lutheran Services in America in April 2013 as Executive Assistant to the President & CEO and immediately felt at home. Mary has 10 years experience as an administrative professional, supporting C-suite executives in finance and program management for both the non-profit and the government sectors. In her role, Mary provides direct support to LSA President, Charlotte Haberaecker and serves as the LSA's Board Liaison. Prior to joining LSA, Mary was the Executive Assistant to the CFO at Special Olympics, Inc.


Sarah Meek

Director of Public Policy and Advocacy
Lutheran Services in America-Disability Network

Since December 2012, Sarah Meek has served as the Director of Public Policy and Advocacy for Lutheran Services in America – Disability Network (LSA-DN).  LSA-DN is a nationwide association of Lutheran social ministry organizations serving the needs of people with intellectual and developmental disabilities. LSA-Disability Network includes 25 organizations that support more than 23,000 individuals in 33 states, the District of Columbia and the U.S. Virgin Islands. Sarah directs LSA-DN's federal advocacy activity on issues affecting persons with intellectual and developmental disabilities, including long-term services and supports, housing, employment and transportation.

Sarah has a background in federal government public policy and grassroots advocacy as well as programs in aging and disabilities. Previously, she was the Program Manager of National Neighbors Silver at the National Community Reinvestment Coalition and Community-Based Field Organizer with the Alliance for Retired Americans.  She has planned and implemented events on health care reform, Medicare, Medicaid, and Social Security, created national and state-specific election strategies, worked with state organizations on voter outreach and education, and developed education breakout sessions, tool kits, and communications tools for national, state and local grassroots meetings.

Sarah also served as a Housing Counselor for the Marcus Jewish Community Center of Atlanta. She has a B.A. in Political Science from Southwestern University and a Master of Social Work in Community Empowerment and Program Development from the University of Georgia School of Social Work.


Liliana Pettenkofer

Senior Manager of Marketing and Events

Liliana Pettenkofer is a communication specialist with eight-years of experience in strategic communication, public relations, project management, marketing, advertising, public outreach, film production, and event planning. She has developed and managed several marketing campaigns for private, non-profit, and government organizations.

Liliana Pettenkofer is currently LSA's Senior Manager of Marketing & Events and is responsible for planning and managing LSA's major events; developing and implementing new integrated marketing strategies for multiple programs, including development, member engagement and advocacy. She also leads all social media efforts, branding and content & creative design. Her previous work focused on developing and managing communication strategies to promote energy-efficiency programs, including managing the creative development for print, online and broadcast marketing materials. She has also managed Public Relations, Marketing and Outreach projects as well as being a co-producer of a feature length film and several short films in Latin America.

Liliana is a graduate of George Washington University, with a B.A. in Communication. She also possesses a Certificate in Film Production from La Fabrica film school in Bolivia. Mrs. Pettenkofer has a passion for communication, culture and the arts, and is fluent in Spanish. She is an advocate for the advancement of women in business and is part of the Public Relations Society of America – Nonprofit & Associations National Capital Chapter (PRSA-NCC) and the Project Management Institute of Washington D.C. (PMIWDC).


Caleb Rollins

Development Manager

Caleb joined LSA in March 2016 as the Development Manager, reporting to Vice President of Development, Deborah Hoesly. Caleb works closely with Deborah to pursue funding opportunities for LSA and its members and engage LSA's foundation and individual partners to advance our network's mission. Caleb joins us from a stint of service through Lutheran Volunteer Corps, an LSA member organization. While with LVC, he served as the Program Director of a K-12 and adult tutoring program at a small Lutheran congregation in Minneapolis, managing their program development, recruitment, and evaluation. During summer 2014, Caleb worked with LSA as a Development Fellow through the Valparaiso University Calling and Purpose in Society Fellows (CAPS) program for honors students. In this role, he worked to shape associate membership criteria and support fundraising initiatives. Caleb holds a Bachelor of Arts in International Service and Humanities from Valparaiso University.


Kim Roque

Director of Member Engagement

Kim joined LSA in June 2015 as Director of Member Engagement. In this role, she is a key member of the team responsible for supporting and connecting our membership including leading the development and implementation of LSA's three signature events – the CEO Academy, Lutheran Leadership Summit and the LSA Annual Conference – as well as leading several peer networks and communities of practice. Kim joined LSA from the Council of Foundations, where she served most recently as Director of the Council's Knowledge Center. In that role, she provided member services related to the management, granting and leadership activities of private and community foundations to improve their effectiveness and accountability, and also led the Family Philanthropy Conference Working Group. Kim holds a Bachelor of Arts degree from Davidson College and a Master of Public Administration with honors with a concentration in nonprofit management from George Mason University. 


Bola Sodeinde

Business Operations Manager

Bola joined LSA in November 2013as the Business Operations Manager at LSA and provides financial, administrative and operational support to LSA staff members. Part of his role also includes overseeing financial management of Managed Network Funds for all LSA networks. He serves as the point of contact for finance/ IT related issues and he is responsible for overseeing daily office management functions. Before joining LSA, Bola was an Accountant at Park Associates, a consulting company, and Dreammaker International, a lifestyle company. Bola has a Bachelor's in Accounting from Southeastern University. His academic background also include disciplines in Physics and French Language, while his professional experience revolves around Accounting, Human Resources, Database/IT and Relationship Management.


Natalie Watson

Senior Marketing Manager

Natalie joined LSA in January 2014 and currently serves as the Senior Marketing Manager. She is responsible for increasing the visibility of LSA and its network by launching strategic communication plans that promote LSA via the website and other digital channels. She also strategizes attendee marketing campaigns as well as event planning and execution for LSA's annual events. She is the editor for monthly LSA publications including LSA Together and the Personnel Bulletin.

Prior to LSA, Natalie was the Marketing Manager for a boutique travel agency specializing in customized international travel options from North America. Her experience also includes event marketing and planning for government conferences and universities. Natalie is a graduate of James Madison University and holds a BBA in Marketing.


Evangelical Lutheran Church in America
Division for Church in Society
8765 W. Higgins Road
Chicago, IL 60631


Josselyn Bennett

Director for Poverty and Justice Congregational and Synodical Mission
(800) 638-3522 Ext. 2687

Josselyn is currently the Director, Poverty and Justice Ministries in program unit Congregational and Synodical Mission of the Evangelical Lutheran Church in America. She coordinates the work of the Poverty and Justice Ministries Team which includes community development services, domestic hunger grants, disaster response and the HIV and AIDS Strategy. She oversees the ELCA Affiliation process for Social Ministry Organizations. Over the last 25 years, she has served in various positions in the ELCA. Previously, she served as Executive Director of Project Linden, in Columbus, Ohio, an outpatient counseling agency. Josselyn graduated from Capital University, Columbus, Ohio with a major in Social Work and received her M.S.W. from The Ohio State University. Josselyn is very active in her congregation, Bethel Lutheran Church, Chicago, IL where she serves on the council, as a liturgist and a teacher for the adult Sunday school class. She and her husband, Bruce, have two children and six grandchildren.

The Lutheran Church-Missouri Synod
1333 S. Kirkwood Road
St. Louis, MO 63122-7295

Dorothy Krans

Director of Recognized Service Organizations
Phone: (800) 248-1930 ext. 1636