Lutheran Services in America CEO Summit 2020 Agenda

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Sunday, January 26

6:00 – 8:00 p.m.
Welcome Reception
Location: Verandina (Pristina in case of rain)
Stop by to reconnect with familiar faces and meet others while you enjoy drinks and hors d’oeuvres, but most of all the fellowship of your peers.

Monday, January 27

7:45 – 8:45 a.m.
Breakfast Served
Location: Atlantica C

8:45  9:15 a.m.
Opening Devotion and Welcome
Location: Atlantica A & B
Pastor Mark Huber, Sanctuary Church (Marshfield, Mass.); Alesia Frerichs, Vice President of Member Engagement at Lutheran Services in America

9:15 – 10:30 a.m.
What Does it Mean for CEOs to Lead for the Future?
Location: Atlantica A & B
The health and human services sector is experiencing major disruption in business models, client preferences, technology and resources. To ensure their organizations remain competitive and relevant, successful CEOs must create mission aligned opportunities and challenge their organizations to continually evolve. In this session renowned strategist Saul Kaplan explores how successful CEOs inside and outside the sector accelerate innovation, drive competitive advantage and remain relevant.
Keynote Speaker: Saul Kaplan, Founder and Chief Catalyst of the Business Innovation Factory

10:30 – 11:00 a.m.
Break
Location: Atlantica C

11:00 a.m. – 12:30 p.m.
What Does it Mean for CEOs to Lead for the Future? (Continued)
Location: Atlantica A & B
Keynote Speaker: Saul Kaplan, Founder and Chief Catalyst of the Business Innovation Factory

12:30 – 1:30 p.m.
Networking Lunch (sponsored by Johnson Kendall Johnson)
Location: Atlantica C

1:45 – 2:45 p.m.
Leading to the Future: Don’t Go Alone
Location: Atlantica A & B
It goes without saying that strategic partnerships can open doors and create new opportunities. But how do CEOs position their organizations to look outside their organization and engage the right partners and stakeholders to accelerate their competitive advantage? Hear the unique ways health and human services organizations are leveraging innovative partnerships to accelerate competitive advantage, expand mission and create new revenue opportunities.
Keynote Speaker: Saul Kaplan, Founder and Chief Catalyst of the Business Innovation Factory

2:45 – 3:00 p.m.
Break
Location: Atlantica C

3:00 – 4:00 p.m.
Innovating and Positioning for the Future (Panel)
Location: Atlantica A & B
In this interactive session, panelists share how they are engaging their boards and leadership, and leveraging innovative partnerships to accelerate competitive advantage.
Moderator: Saul Kaplan, Founder and Chief Catalyst of the Business Innovation Factory
Panelists: Rick Marshall, President and CEO of Genacross Lutheran Services; Michael Monson, Senior Vice President of Medicaid & Complex Care of Centene Corporation; Larry McReynolds, Executive Director of NYU Langone Family Health Centers.

4:00  4:15 p.m.
Devotion
Location: Atlantica A & B
Pastor Mark Huber, Sanctuary Church (Marshfield, Mass.)

6:00 p.m.
First-Time Attendee Welcome Reception (sponsored by Mission Investment Fund and Portico Benefit Services)
Location: Azurea Patio (Atlantica C in case of rain)

6:30 – 9:00 p.m.
Group Dinner
Location: Solaria
Opportunity to network, introduce new CEOs and celebrate member milestones. 

Tuesday, January 28

7:30 - 8:15 a.m.
Annual Membership Meeting & Breakfast (sponsored by Ziegler)
Location: Pristina
Our next Annual Membership Meeting takes place this year for the first time during CEO Summit and will be led by Larry Bradshaw, Chair of the Lutheran Services in America Board of Directors, and Charlotte Haberaecker, President and CEO of Lutheran Services in America. We need your attendance promptly at 7:30 a.m. so we have a quorum and can vote on Lutheran Services in America board members and our FY 2021 budget. Breakfast will be served.

8:30  8:45 a.m.
Devotion
Location: Atlantica A & B
Pastor Mark Huber, Sanctuary Church (Marshfield, Mass.)

8:45 – 10:30 a.m.
Building a Nimble and Transformative Leadership Team
Location: Atlantica A & B
For organizations to become more agile and transformative, leadership teams must transform themselves. In this facilitated workshop, CEOs will imagine and design the ideal leadership team to accelerate transformation. The session will explore the competencies and experience leadership teams need, how they will need to work together differently, and the most meaningful measures of progress.

10:30 – 11:00 a.m.
Break
Location: Atlantica C

11:00 a.m. – Noon
Leading Into the Future: CEO Perspective (Panel)
Location: Atlantica A & B
Join peer CEOs as they share insights and perspectives on challenges, successes, and ways they are positioning their organizations for the future.
Moderator: Saul Kaplan, Founder and Chief Catalyst of the Business Innovation Factory
Panelists: Tracy Murphy, President and CEO of Mount Olivet Rolling Acres; Angela Bovill, President and CEO of Ascentria Care Alliance; John Gorman, Founder and CEO of Nightingale Partners

Noon – 1:00 p.m.
Networking Lunch
Location: Atlantica C

1:15 – 2:15 p.m.
Bring on the Change:  How CEOs Drive Their Culture Forward
Location: Atlantica A & B
Join plenary Dr. Kathleen Sorensen as she draws upon a deep reservoir of analyses and case studies highlighting the ways CEOs harness their organization’s culture as a competitive advantage and renewable energy source of innovation and relevance.
Plenary: Dr.Kathleen Sorensen, Senior Partner for The Coffman Organization, Inc., and Co-Author of the book “Culture Eats Strategy for Lunch”

2:15 – 2:45 p.m.
Speed Networking  
Location: Pristina
To be led by Luanne Fisher, President & CEO, Liberty Lutheran Services

2:45 – 3:00 p.m.
Break
Location: Atlantica C

3:00 – 4:15 p.m.
Driving Culture Forward: The People are the Change (Panel)
Location: Atlantica A & B
Join fellow CEOs as they share how they identify and support pockets of energy and excellence where people are leading transformation.
Moderator: Dr. Kathleen Sorensen, Senior Partner for The Coffman Organization, Inc., and co-author of the book “Culture Eats Strategy for Lunch”
Panelists: David Duea, President and CEO of Lutheran Community Services of the Northwest; Darrell Gordon, President and CEO of Wernle Youth and Family Treatment Center; Sam Sipes, President and CEO of Lutheran Services Florida

4:15  4:30 p.m.
Devotion
Location: Atlantica A & B

4:30 – 5:30 p.m.
One-to-One Walks
New and experienced CEOs are matched together for a short conversation to discuss issues, share ideas and foster relationships.

4:30 – 6:30 p.m.
Working Group Meeting
Location: Atlantica A, B, C; Pristina
Please contact Alesia Frerichs afrerichs@lutheranservices.org for additional information.

7:15 p.m.
Optional Networking Dinner
Please join us for an optional networking dinner (participants cover their own meal costs) with your fellow CEOs. We will meet in the hotel lobby at 7:00 p.m. and walk the short distance to the restaurant together.

Wednesday, January 29

7:30 – 8:30 a.m.
Breakfast
Location: Atlantica C

8:30 – 8:45 a.m.
Devotion
Location: Atlantica A & B

8:45 – 10:30 a.m.
Navigating the Space Between Where You Are Today and What You Need Tomorrow
Location: Atlantica A & B
Your workforce today may not be the workforce you need tomorrow.  How are CEOs in other sectors addressing workforce challenges? In this interactive session Dr. Kathleen Sorensen will challenge CEOs to strategically assess who thrives in their organizational culture, how to identify pockets of energy, and where improving talent would make the biggest difference in moving the organization forward.
Plenary: Dr. Kathleen Sorensen, Senior Partner for The Coffman Organization, Inc., and Co-Author of the book “Culture Eats Strategy for Lunch”

10:30 – 11:00 a.m.
Break   
Location: Atlantica C

11:00 – Noon
Lead the Work and the Art of Successful Pinging
Location: Atlantica A & B
Return home ready to put the discussion into practice! Dr. Kathleen Sorensen will share findings from extensive research on effective strategies to anticipate and address opportunities and red flags. You won’t want to miss this chance to assess how your leadership approach drives the culture of innovation forward and where change is necessary.

Noon – 1:30 p.m.
Closing Lunch, Open Forum and Benediction
Location: Atlantica C