Lutheran Services in America CEO Summit 2020 Speakers

Keynote Speakers

Saul Kaplan

Saul Kaplan is the founder and Chief Catalyst of the Business Innovation Factory, and author of “The Business Model Innovation Factory: How to Stay Relevant when the World Is Changing.”

Kaplan started BIF in 2005 with a mission to enable business model innovation. BIF makes transformational change safer and easier to manage for institutional leaders by helping them explore, test, and commercialize next practices and new business models.

Prior to BIF, Kaplan served as the Executive Director of the Rhode Island Economic Development Corporation and has worked broadly throughout the pharmaceutical, medical products, and biotechnology industry.

Kaplan holds an MBA from Rensselaer Polytechnic Institute and a BS in pharmacy from the University of Rhode Island.

Dr. Kathleen Sorensen

Dr. Kathleen Sorensen is Senior Partner for The Coffman Organization, Inc., and co-author of the new book “Culture Eats Strategy for Lunch” with Curt Coffman, and was formerly radio co-host of Voice America Business Channel’s “A Great Place to Work.”

Dr. Sorensen was the Global Practice Leader for The Gallup Organization in the area of talent selection and development. During her 18-year tenure at The Gallup Organization, she worked directly with executives and business leaders from nearly every industry. As the primary architect for the selection and development systems, Dr. Sorensen developed initiatives for all aspects of employee life, from recruiting and selection through leadership development and succession planning.

Her professional responsibilities have included the development of more than 60 unique talent profiles, directing the research, analysis, and training elements of the engagements. She created client-specific corporate university programs for leadership, employee engagement, management, sales and service, including Great Manager Program, Leadership Development and Discovery Series and the CEO Leadership Summit. Her research has been widely disseminated in the bestselling management book “First, Break All the Rules.”

She has earned a Ph.D., M.A. and B.A., specializing in organizational communication.


John Gorman

John Gorman is the Founder and Chairman at Nightingale Partners. For 22 years he has led the development of the industry’s leading consulting practice and several entrepreneurial ventures in government health programs. Gorman’s work focuses on Medicare Advantage, Medicaid, Accountable Care Act strategy, governance, and social determinants of health.

Previously, Gorman was the founder and former chairman of Gorman Health Group. In 1996, Gorman was appointed by President Clinton as the first Assistant to the Director of Health Care Financing Administration’s (HCFA, now CMS) Office of Managed Care, where he provided day-to-day management, and served as the external liaison for the Medicare and Medicaid managed care programs. During the 1993 debate on national health care reform, Gorman was chief lobbyist on health care financing issues for the National Association of Community Health Centers, an organization of federally-funded primary care clinics for the medically underserved. Gorman’s career in Washington began as Press Secretary and Staff Director for Rep. John Conyers Jr. (D-Mich.), then-Chairman of the Government Operations Committee.

Gorman received his bachelors in arts in government and economics from Oberlin College.

Michael Monson

Michael Monson is the Senior Vice President of Medicaid & Complex Care at Centene Corporation, the largest provider of Medicaid Health plans in America. Michael has national product responsibility for product lines that operate across 22 states and collectively comprise more than 8.5 million members and $43 billion in revenue. Centene delivers programs and related services to the rising number of under-insured and uninsured individuals.

Previously, Michael was the Chief Administrative Officer & Vice President of Residential Services at Village Care of New York where he had responsibility for a $60 million P&L as well as multiple corporate functions. Village Care is a New York City-based integrated health system with more than $200 million in revenue. Prior to Village Care, Michael spent more than eight years working at the Visiting Nurse Service of New York (VNSNY), where he was responsible for its overall corporate strategy and innovation platform; six years at McKinsey & Company, where he worked primarily with media and nonprofit clients; and was at one point the Finance Director for former Congressman Robert Menendez’s campaign.

Michael has a master’s degree in Public Policy from Harvard’s Kennedy School and a bachelor’s from the University of Pennsylvania.

Additional Panelists

  • Angela Bovill, President and CEO of Ascentria Care Alliance
  • David Duea, President and CEO of Lutheran Community Services of the Northwest
  • Darrell Gordon, President and CEO of Wernle Youth and Family Treatment Center
  • Rick Marshall, President and CEO of Genacross Lutheran Services
  • Larry McReynolds, Executive Director of NYU Langone Family Health Centers
  • Tracy Murphy, President and CEO of Mount Olivet Rolling Acres
  • Sam Sipes, President and CEO of Lutheran Services Florida