Strength & Service Series Sessions

Upcoming Sessions

Previous Sessions


May 5: Innovative Ways to Engage Technology in Your Senior Living Community

iN2L shares their innovative and timely research on the impact of COVID-19 on social isolation and quality of life of older adults. More details here.

March 16: Addressing Workforce Challenges Facing Leaders of Lutheran Social Ministry Organizations

Portico Benefit Services commissioned a survey with Lutheran Services in America to learn more about CEO, CFO, and HR challenges as they relate to health and retirement benefits. Join us to hear the results, insights, and ways to address some of the biggest challenges you face in attracting, retaining and caring for your most important asset — your staff. More details here.

February 17: How to Help Families Claim the Full 2021 Expanded Child Tax Credit

This webinar will focus on how you can help families you work with claim the full 2021 Child Tax Credit. More details.


Aug. 17: By the (Hand)book — Staying Compliant in a Changing Environment

In 2020, many organizations had to quickly adapt to working remotely, and keep up with rapidly changing new health and safety requirements. There are over 50 new laws that took effect July 1 alone that impact 20 different states. How do you know if your handbook is compliant for federal, state and local laws? Join us for this Strength & Service Series webinar for best practices on updating your handbook, guidance for returning to the office, and how you can stay up to date with legislative changes. More details here.

July 21: Innovations Looking Forward — What Worked and What Is Here to Stay in Senior Services

Senior living providers embraced new strategies and tools to keep residents, their families, and the workforce safe, healthy, and happy during the sudden onset of the COVID-19 pandemic. Dave Gehm of Wellspring Lutheran and Sloan Bentley of Lutheran Life Communities will discuss the innovative strategies that their teams adopted during the pandemic and what they think will remain part of the norm of senior services in the future. More details here.

July 15: Cyber Attacks — Are You at Risk?

It is predicted that a business is being hit by ransomware every 11 seconds in 2021, and that it results on average 16–19 days of downtime. Join this session to learn about cyber risk management, the latest trends, including the role and important considerations around cyber insurance coverage and top cybersecurity best practices you should be implementing. More details here.

May 12: Preserving the Not-for-profit Legacy in Senior Living

A new wave of complexity is hitting the senior living & care sector. More Americans are entering retirement than ever before, but economic pressures from the pandemic and increasing complexity of the care for seniors are driving many nonprofit senior services providers to either affiliate or undergo acquisition with private sector companies. Many not-for-profits are taking a hard look at their long-term viability as they reconcile their extensive history of caregiving, vast industry knowledge, deep connection to the community, and mission-driven culture with the goals of remaining competitive, relevant and financially sound. During this webinar, Ziegler will talk about trends in the not-for-profit senior living & care sector and will highlight what providers need to consider as they look to preserve their Lutheran heritage and not-for-profit spirit. More details here.

April 27: OSHA’s Respiratory Protection Program — What You Need to Know

The Occupational Safety and Health Administration (OSHA) requires all employers strictly adhere to a respiratory protection program, designed to protect employees from inhaling harmful contaminants in the workplace. Now and throughout the pandemic, OSHA is placing added pressure on skilled nursing, long-term care, and other healthcare facilities and providers to properly document COVID-19 cases, complete necessary N95 mask training with staff, and submit timely reports to maintain compliance. Not doing so can result in citations and financial penalties that are costly and difficult to challenge. During this webinar, leading experts from Johnson, Kendall & Johnson will explain the four main components of an OSHA compliant respiratory protection program as they pertain to COVID-19 protection in healthcare settings, and what organizations can do now to ensure their continued compliance. More details here.

April 16: Understanding the Impact of Systemic Racism on Black Families

We know children thrive when they are raised in loving, stable families. Yet throughout American history there have been many forces that have actively destabilized black and brown families. Slavery, mass incarceration, the school to prison pipeline, and poverty are some of the many examples of policies and practices that have actively separated children from their families. Please join us for this captivating, original presentation by Dr. Harry Singleton, theologian, author, and one of the most passionate and informed voices on race and religion in America as he elevates the historical and cyclical impact that systemic racism has on children, families, and communities of color, and the considerations we as faith-based organizations must make if we are to disrupt its cycle. More details here.

March 25: COVID-19 and Poverty in the U.S.

The COVID-19 pandemic has brought renewed attention to vast income disparities that exist in our country. Health and human service organizations across the U.S. are seeing increased demand for services as they care for vulnerable populations reeling from the spread of the virus and economic crisis. Please join us for this presentation from The University of Notre Dame Wilson Sheehan Lab for Economic Opportunities (LEO), who will share results from their groundbreaking study assessing the impact of COVID-19 on poverty in the U.S. and how they can support your programs to address poverty at the local level. More details here.

March 10: Reading the Tea Leaves — Fortune-telling an Uncertain Future for Senior Services

The senior services landscape is rapidly shifting. Changes to federal and state funding and regulations, priorities for health insurance companies, new clinical care needs, low skilled nursing occupancy rates, and preferences for home care are just some of the forces causing providers to rethink their overall structure and delivery models. Join us as Andy Edeburn, Principal with Premier, Inc. gives an overview of current market trends and offers methods for thinking about the future. More details here.

Feb. 10: Crisis Fatigue in the Workforce — A Conversation with Dr. Christine Cauffield

People living in the U.S. are grappling with long-term attacks to their psyche. Just in the last year, we have witnessed race-based violence, a global pandemic, mass unemployment, and political and social unrest. What are some of the ways leaders, themselves exhausted, can best support employees suffering from crisis fatigue? Join us for a webinar with Chief Executive Officer of LSF Health Systems, Dr. Christine Cauffield – who has worked with leaders in police, healthcare, child welfare and others to address the impact of mental health in their own organizations. More details here.


Dec. 2Book Launch with LSA’s own Héctor Colón — “From Boxing Ring to Boardroom: 5 Essential Virtues for Life and Leadership”

Join us as we hear from Lutheran Social Services of Wisconsin and Upper Michigan’s president and CEO, Héctor Colón, about his experiences overcoming adversity to achieve personal and professional success in international boxing and as a nonprofit leader, as discussed in his book, “From Boxing Ring to Boardroom: 5 Essential Virtues for Life and Leadership.” More details here.

Oct. 29Engagement Technology — What Happens When You Pair Technology and Creative Leadership

See how the pairing of technology and creative leadership can lead to successful outcomes and improve the quality of life for everyone involved. Hear from two peer leaders — Tacoma Lutheran’s Kevin McFeely and Wellspring Lutheran Services’ David Gehm — on their organizations’ innovative technologies and the evolving ways they help keep residents and families connected in the virtual world. More details here.

Oct. 20Becoming an Antiracist Organization

Hear from three peer leaders — Lutheran Social Services of New York’s Damyn KellyLutheran Child and Family Services of Illinois’ Michael Bertrand, and NYU Langone’s Paulo Pina — as they continue to address their organizations’ role in systemic racism, explore efforts to engage community partners to dismantle racism, and discuss the importance of recognizing and naming the pain that racism causes. More details here.

Sept. 1A Conversation About the Future of Our Not-for-Profit Senior Living & Care Sector

Ziegler, a long-time sponsor of Lutheran Services in America, will outline the key considerations for not-for-profit senior living providers to help balance the demands of the pandemic while staying focused on the big-picture/strategic direction of an organization. In addition, member CEOs David Trost of St. John’s United and Larry Bradshaw of National Lutheran Communities & Services will be present to respond to key discussion points as well as detail how their organizations are positioning for future, long-term viability in spite of COVID-19. More details here.

Aug. 25: Engaging in Allyship: A Needed, Authentic Relationship

By building meaningful two-way relationships imbued with empathy, allies offer and give each other support and commit to lean on and learn from each other. Allyship can strengthen and change the Lutheran Services in America network for the better across cultural lines. This interactive, 90-minute virtual session will be led by Corey Flournoy, Global Head of Diversity and Inclusion at Groupon and founding partner of Creative Outreach Consulting in Chicago. More details here.

July 28: Workshop on the Path to Become More Racially Aware Leaders—Foundational Elements for the Journey

Professional diversity coach Marion Hodges Biglan led a workshop where participants learned and reflected on their connection to some foundational concepts about racism that will be essential on their journey to become more racially aware and impactful leaders. More details here.

July 23: Impact of COVID-19 on Employer Health Care Costs

In 2021 employers like you could be facing increased medical costs of between 4% and a whopping 10% for employees, according to PricewaterhouseCoopers. Given this increasingly challenging climate, Jeff Thiemann, President & CEO of Portico Benefit Services, hosted a dynamic interactive session with experts from global advisory firm Willis Towers Watson who explored the challenging landscape of increasing dependent coverage, delayed elective surgeries and other key trends on short- and longer-term employer health care costs – all of which may greatly affect your bottom line. More details here.

July 1: Navigating Paycheck Protection Program Loan Forgiveness — What You Need to Know

This insightful webinar featuring Jack Rybicki, head of CliftonLarsonAllen’s COVID-19 Response Team and Managing Principal of Industry, was interactive and responded to questions about the Paycheck Protection Program and how to make informed decisions to maximize loan forgiveness. This session was designed for CEOs, CFOs and others responsible for the PPP program in your organization. A recording of this webinar is available. More details here.